Customer Service Policy

1. Introduction


At krazykleansale.com, we are committed to providing a positive, reliable, and satisfying shopping experience for all customers. This Customer Service Policy outlines how we support you before, during, and after your purchase of The Automated Toilet Bowl Cleaner and related products.

2. Contact Information


For all customer service inquiries:

  • Email: support@krazykleansale.com
  • Response time: We aim to reply to all emails within 24–48 business hours.

3. Order Support


  • Order status: You may inquire about processing, shipping, or delivery times via email.
  • Order changes: Requests to modify or cancel orders are considered only if the order has not yet shipped.

4. Shipping & Delivery


We process orders in a timely manner and work with trusted shipping carriers.

  • Any estimated delivery times are provided as a guideline, not a guarantee.
  • For shipping delays or carrier issues, we will assist you in resolving the matter.

5. Returns & Refunds


  • If you receive damaged, defective, or incorrect items, contact us immediately at support@krazykleansale.com with your order details and photos.
  • Refunds or replacements are processed in accordance with our product guarantee and applicable consumer protections.
  • We do not offer returns or refunds for products that have been used, installed, or damaged by improper use.

6. Product Support


We provide basic usage support for The Automated Toilet Bowl Cleaner.

  • Questions about installation, operation, or compatibility may be sent to our support team.
  • We are not responsible for damage caused by misuse, improper installation, or incompatible plumbing/ fixtures.

7. Customer Conduct & Communication


We treat all customers with respect and expect the same in return.

  • We do not tolerate abusive, threatening, or inappropriate language.
  • We reserve the right to limit or decline service in cases of repeated harassment or fraudulent behavior.

8. Privacy & Security


Your personal information is protected under our Privacy Policy.

  • We do not sell, rent, or share your data with third parties for unauthorized purposes.
  • All transactions are processed securely.

9. Policy Updates


We may update this Customer Service Policy from time to time. Continued use of our website constitutes acceptance of the current policy.

10. Commitment


Our goal is to make clean, convenient home care simple and accessible. We value your trust and strive to resolve every concern fairly and efficiently.

For assistance, please contact us at:

support@krazykleansale.com