Refund Policy

At krazykleansale.com, we want you to be completely satisfied with your purchase of The Automated Toilet Bowl Cleaner. This Refund Policy outlines the terms and conditions for requesting refunds, returns, and replacements.

1. Eligibility for Refunds

You may request a refund or replacement if:
  • You received a damaged, defective, or incorrect product
  • The product does not work as described
Refunds are not available for:
  • Products that have been used, installed, or damaged due to improper use
  • Products returned without original packaging or proof of purchase

2. How to Request a Refund

To start a refund or replacement request, please contact our support team at support@krazykleansale.com with the following information:
  • Your full name
  • Order number
  • Date of purchase
  • Detailed description of the issue (e.g., damaged, defective, incorrect item)
  • Photos or videos of the product and the issue (if applicable)

3. Refund Processing

Once we receive your request, our team will review the information within 24–48 business hours. We may contact you for additional details if needed.
If your refund is approved:
  • For damaged, defective, or incorrect products, we will arrange for a replacement to be sent to you at no additional cost, or process a full refund to your original payment method.
  • Refunds will be processed within 3–5 business days after approval. The time it takes for the refund to appear in your account depends on your payment provider.

4. Return Shipping

If we require you to return the product (e.g., for defective items), we will provide you with a prepaid shipping label. You are responsible for packaging the product securely and sending it back to us within 7 days of receiving the label.
We are not responsible for products lost or damaged during return shipping.

5. Exchanges

If you wish to exchange your product for a different model (if available), please contact our support team at support@krazykleansale.com. Exchanges are subject to product availability and the same eligibility requirements as refunds.

6. Contact Us

If you have any questions or need assistance with a refund request, please contact us at:
Email: support@krazykleansale.com
We aim to resolve all refund requests quickly and fairly to ensure your satisfaction.